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Car Handbooks UK |
A division of Triple 888 |
When will my parcel arrive?Most
UK parcels are shipped by first class mail or courier within one
working day. Royal Mail aim to deliver more than 90% of First Class
letters by the next working day but this cannot be guaranteed. My parcel hasn't turned up. What next?Royal Mail require us to allow up to 2 weeks from the date of dispatch for your parcel to arrive in the UK, rest of the world is 4 weeks. Check all your email accounts as we will contact you if there is a delay in dispatch. Do make sure that the postman has 'attempted' to deliver your parcel. Ask all the members of your house hold in case the card left by the postman has been mislaid. Check with your local post office to see if the parcel awaits you there. Still no joy? Well contact us and we'll soon sort it out for you. Is ordering online safe and secure?Ordering
through Triple Eight is safe and secure. When shopping online look
out for the Padlock symbol or addresses that start https:// on any
page that is asking for credit card details. Can I pay by Cheque or Postal Order?Yes, you can pay by cheque or postal order if you are in the UK and in British Pounds Sterling ONLY. Use the shopping system to choose the items you want (and add it all up for you). Then pick paying by post from the Payment Method selection before filling out your order details and send it to our address. There are on-screen instructions to help you.What Credit Cards do you accept?Visa,
Switch, Mastercard, Delta and Solo. Do you send any confirmation emails?You will receive two emails, one after you place your order and it has been read by our packing stag and the second one is sent when the goods are dispatched. You must give a valid email to receive these notifications.Is it in stock?Yes,
if it's on our site, it's in stock. When something goes out of stock,
we mark it as such on the site, and you will be unable to buy it.
I can't see what I want on the website. Do you have any other products?Everything
we stock is available on the website. We regret we are unable to
help with single items which are not listed. What is your returns policy?We have a 30 day no quibble return and refund or replacement policy. Should you wish to return unwanted goods please send them back in their original condition for a refund. This will not include postage costs. If the goods are faulty or we sent them in error, we will offer the option of refund or replacement and we will refund your return postage costs. How do I order online?1. Add goods to your basket by clicking the'Add to Cart' button below each item.2. You then have the option to choose the Payment Method where you can choose from credit and debit card, No Chex, PayPal or Cheque. 3. Now you must filled out all necessary details for us to ship your parcel. 4. Then move to the secure payment page (button at bottom of page) fill in your credit card details and press the submit button. 5. Please be patient while your details are processed. They are finding out if your card is being used against your wishes. 6. When the order is processed you will reach a screen thanking you. It's a good idea to print this as proof of your purchase. In addition you will receive an email confirmation via email. I'm not in the UK, can my parcel be delivered elsewhere?We can ship parcels to many destinations world wide however there are some countries we do not ship to. If your country is not in the drop down list in the shopping basket we are sorry but we cannot send parcels to you.What can you do about my complaint?Triple Eight wants you to be completely satisfied with our service and is eager to resolve any problems. Should you have a complaint we will endeavor to respond within 3 working days. Please contact us giving as much as much information as possible regarding your order to help us sort out the problem quickly.Do you offer goods wholesale?We have a traders discount to people who order in bulk. Please contact us for details.PrivacyWe will not send you unsolicited messages.We do not share/sell any of your personal information. Read our full Privacy Policy.
The
car handbooks and owners manuals
are available now.
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